COVID-19 has had a massive impact on cities and public transportation companies across the globe as they work to deliver safe, reliable, and inclusive methods of transport. Nick Mackie, Vice President and Global Head of Urban Mobility, Visa, explains why deploying contactless payment technology where riders simply tap to pay — rapidly, and at scale — is critical in a world where no-contact experiences are here to stay.
Nick Mackie, Vice President and Global Head of Urban Mobility, Visa
Pre-COVID, mass transit systems sustainably served millions of people who rely on subways, rail or buses every day. The impacts of the pandemic have been a shock to the system, no doubt. But as we emerge into our new global reality, a growing wave of contactless transit payment adoption will help integrate ridership more seamlessly and safely, catering to new routines of daily life and increasing operational savings and efficiencies for the operators, among other tangible benefits.